This Privacy Policy explains how Verdant Studio processes personal data in connection with its florist workshop services, including wedding bouquets, event decoration, consultation bookings, and related website activity.
We use personal data to respond to inquiries, arrange consultations, prepare quotes, confirm deposits and dates, coordinate design details, manage pickup or venue delivery, process payments, keep business records, maintain website security, and improve the reliability of our services. We may also use data to communicate about a current order or to meet legal and accounting requirements.
We may share personal data with payment processors, website and hosting providers, communication tools, delivery or logistics support, and other operational partners that help us run the studio and complete orders. These parties may process data only for the services they provide to us and under appropriate confidentiality and security obligations.
We may disclose personal data when required to comply with law, court orders, lawful requests from public authorities, or to protect our rights, customers, staff, or operations. We may also share information where disclosure is needed to establish, exercise, or defend legal claims.
We may process contact details, event and order information, consultation notes, payment-related records, delivery or pickup instructions, and technical data such as device and browser information. Where needed for a wedding or event project, we also process preferences shared by the customer about design, timing, venue setup, and related service details.
We receive data from contact forms, phone calls, consultation appointments, payment steps, and messages sent in connection with a project. We may also generate internal records from scheduling, order handling, delivery coordination, and website use.
Cookies may include essential cookies that support security and page functionality, preference cookies that remember limited settings, and analytics cookies that help us understand site performance. We do not use cookies to collect more information than is needed for these purposes.
You may manage cookies through your browser controls and, where available, through site settings. Disabling some cookies may affect form submission, session continuity, or other basic site functions.
Subject to legal limits, you may request access to your data, correction of inaccurate information, deletion of certain records, or restriction of some processing. You may also object to processing in limited situations and ask for clarification about how your data is used.
To submit a privacy request, use the contact details in this policy and describe the data or issue involved. We may ask for enough information to confirm the request and will respond within a reasonable period under applicable law.
We retain personal data for as long as needed to manage inquiries, complete projects, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer required, we delete it or de-identify it where appropriate.
If we make material changes, we will update the policy text on the website and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.
